The Office Gurus ® double staff in 2016, expect continued growth.
Contact: Mary O’Hara
Superior Uniform Group®
(727) 727-397-9611 ext. 1311
SEMINOLE, Fla. (July 19, 2016) – Responding to the continued demand for reliable and results– driven contact center service solutions, global call center provider – – has nearly doubled its Seminole, Fla. staff in the past year by adding more than 50 new jobs and expects to see continued growth in the coming year. Driving the organization’s growth is an expanded client roster, which covers a variety of industries including subscription meal services, energy, education, and financial services.
The organization, which is headquartered in Seminole, has additional call centers in El Salvador and Belize. It provides omni-channel call and contact center support, which includes customer service, technical support, telemarketing, collections, as well as traditional back office support to companies of all sizes. With teams starting at just three dedicated agents, The Office Gurus make live customer service and telemarketing an option for smaller organizations that traditionally do not have the resources to manage an in-house team.
“By partnering with our team, organizations can focus on their core competencies knowing that their customers are being supported by customer service and inside sales professionals,” said Dominic Leide, president of The Office Gurus. “Our Gurus operate as an extension of our clients’ brands and create a seamless experience for both our client partners and their customers.”
The Office Gurus manage the recruiting, hiring and training of customer service and sales agents as their clients’ needs grow. Agents are matched based on the clients’ desired hiring profile and must complete a rigorous interview and assessment process before being considered. Further fueling the organization’s growth is the strong company culture, which attracts a large pool of candidates looking for career advancement.
“We’ve seen team members progress from customer care and sales agents into various management positions, which is a huge benefit to them both professionally and personally,” said Leide. “With so much room to grow, our team remains motivated to provide results, which leads to promotions and ultimately benefits our client partners.”
In addition, employees receive bonuses for attendance and performance and financial incentives for referring strong candidates. For more information on employment opportunities, visit www.theofficegurus.com