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    • Our Agents
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    • Case Studies & White Papers
    • Press & News
    • Blog
    • Testimonials
  • SOLUTIONS
    • Text
    • Chat
    • Voice
    • Email
    • Social Media Monitoring
  • TECHNOLOGY
    • Call Recording
    • Skill-based Routing
    • Workforce Management
    • Speech Analytics
    • Learning Management System
    • Knowledge Base
    • IVR Builder
  • LOCATIONS
    • United States
    • El Salvador
    • Belize
    • Jamaica
  • INDUSTRIES
    • EDU
    • Home Services
    • Energy
    • Financial
    • Internet & Catalog
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Daily Archives: September 3, 2019

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  4. 03

You’ve decided to outsource, now what?

BlogBy The Office GurusSeptember 3, 2019Leave a comment

As you begin your search and start having conversations with potential partners, REMEMBER it’s important the call center you choose is compatible with your business, has the resources available to handle your anticipated call volume, and has strong managerial experience. Whether on a site visit or via phone, try to “S.T.I.C.” to this plan when…

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