
CLIENT PROFILE:
US catalog and e-retailer
THE CHALLENGE:
Our customer was interested in developing an Outbound Solutions program that would facilitate their efforts to grow sales, increase average order size, capture additional marke...

CLIENT PROFILE:
Well respected nationally recognized Internet Marketing Organization with over a decade of experience in the lead generation industry.
THE CHALLENGE:
A large US based call center hindered the company’s success an...

CHALLENGE
The Client is part of the highly competitive commoditized apparel industry where customer satisfaction is a true differentiator. The Client’s customers were suffering from long hold times and high abandonment rates. I...

CHALLENGE
In a highly competitive industrial supply distribution industry, retaining and growing an overall customer base is mission critical. As part of their growth strategy, The Office Gurus®’ international client was mailin...

OVERVIEW
The heating, ventilation and air conditioning (HVAC) business continues to grow even amid a slow economic recovery. According to the United States Department of Labor’s Bureau of Labor Statistics, demand for HVAC mechanic...