When it comes to staffing a call center in El Salvador, industry leaders are quick to point out their friendly, warm, and hospitable culture.
A true partnership begins with collaboration and the creation of true brand ambassadors through world class agent training and continuous development.
When selling over the phone many telemarketers focus solely on the products and services they have been tasked to pitch. They take a deep breath and then rush through the cost, perceived quality and added efficiencies they offer as quickly as possible, trying to fit everything in before they get hung up on! Often times, to the annoyance of the person on the other end of the line.