Top Ten Mistakes Made When Offshoring

Our experts look at some of the most common errors companies make when offshoring By: Jamie Liddell Sending work offshore can be a valuable tool for firms looking to enjoy the benefits of labor arbitrage, increased geographical penetration and strengthening ties with national governments. It can also be a nightmare. Done incorrectly, offshoring can undermine…

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Focus on Quality in Education Call Center Programs

With today’s changing economy, furthering your education is more important now than ever before. People’s focus on improving and increasing their knowledge in the job market has driven the need for educational opportunities. This need has resulted in call centers expanding into this market providing guidance to those who are serious about returning to school. These Education Call Center programs allow the customer to be connected to the school that will provide them with the necessary skills in the fields that interest them the most. Returning Education programs provide a necessary step for people looking to increase their post-secondary knowledge.