Meet TOG: Key Performance Indicator & Compliance Department
We provide Operations with the Key Performance Indicator (KPI) results for every customer. Operations uses this data to create action plans designed to address the root cause for each area of opportunity in order to ensure that every metric meets or exceeds the target. KPI and Compliance is also in charge of verifying, measuring (using […]
Meet TOG: Software Development Team
Our group is responsible for the creation of solutions for clients and the maintenance of applications. We create user-friendly applications that make our employee’s lives easier, improve the efficiencies of our internal processes and develop applications that streamline the support we provide for our clients.
The Office Gurus Continues to Perform to Expectations in Q2
SUPERIOR GROUP OF COMPANIES, INC. REPORTS OPERATING RESULTS FOR THE SECOND QUARTER JUNE 30, 2019. The Office Gurus continues to perform to expectations with quarterly net sales growth to outside customers of 11.6% over the comparable period. https://superiorgroupofcompanies.com/superior-group-of-companies-inc-reports-operating-results-for-the-second-quarter-june-30-2019
Meet TOG: BI (Business Intelligence)
We focus on providing our customers and the operation with the raw data, reporting, and insights needed for enhanced decision-making. The insight from TOG BI allows our team along with our client partners to make informed decisions, which ultimately drives success.
TOG University
TOG University: Congratulations to the latest class of Team Lead graduates. Your hard work and dedication is appreciated.
Meet TOG: Client Solutions Team
We are responsible for overseeing the implementation of new programs and ongoing account management. We serve as the liaison between the client and TOG Operations. For our clients, we are the voice of TOG, and for TOG, we are the voice of the client.
TOG University: Congrats Grads!
TOG University:Congratulations to the latest class of Team Lead graduates. Your hard work and dedication is appreciated.
Corporate Social Responsibility – Our Partnership with Movimiento Amarillo
We passionately believe in improving the communities where we operate through our social responsibility program – TOGether. Our Gurus in El Salvador recently reinforced their commitment towards supporting children with cancer through sponsorships and donations by partnering with Movimiento Amarillo (Yellow Movement in Spanish), a program by Ayúdame A Vivir (Help Me Live), a non-profit […]
Meet TOG: Training & Development
We create opportunities through the training and development of our human talent, helping them achieve their full potential. Our values help guide the exceptional service that we provide our clients. We are responsible for preparing our dedicated agents on the nuances of each customized program.
El Salvador: A BPO Location Veteran
El Salvador is the smallest and most densely populated country in Central America. The country had an economy based on coffee production and textiles until the early 21st century, when the country moved to an economy based on the service sector. In the last 20 years, the service sector has grown tremendously, with major BPO […]