SEMINOLE, Fla. – (Feb. 17, 2015) – The Office Gurus®, a global provider of call center solutions, announced today the expansion of their Seminole, FL location by nearly 100 seats. The expansion brings the total number of global seats at The Office Gurus to more than 900.
This U.S. expansion supports client activity to include B2B and B2C customer service, sales and lead qualification for multiple industries, including industrial supply, education, healthcare and energy.
“By locating our U.S. call center operation within our company headquarters, we are able to provide clients who may not have outsourced before with a very comfortable, agile environment,” said Dominic Leide, president of The Office Gurus. “Our headquarter-based Client Solutions Team can literally step onto the service floor to assess program effectiveness and make solution enhancements in real time.”
Other considerations for the Seminole, FL expansion included the availability of skilled workers in Pinellas County. With a tradition of hospitality industry-positions, a pool of well-trained, solution-oriented service professionals is readily available.
The Office Gurus is currently hiring for customer service positions in the Seminole, FL location. Job seekers should go online to www.theofficegurus.com/careers for information.
Services provided by The Office Gurus include customer care, technical support, B2B and B2C telemarketing, credit and collections, and traditional business process outsourcing functions.