Division of Superior Group of Companies

Nearshore BPO Services in Belize | The Office Gurus

Discover scalable nearshore outsourcing in Belize with The Office Gurus. Bilingual call center support, back-office services, and technical help desk built for U.S. companies.


Scale Smarter with a Nearshore BPO Partner in Belize 


Our award-winning Belize operation combines bilingual talent, modern infrastructure, and U.S.-aligned business practices to deliver high-performance outsourcing solutions. Whether you’re looking for customer care, technical support, or back-office services, TOG Belize is built to drive measurable outcomes for growth-focused companies.


Why Belize Is a Top Nearshore Destination for BPO Services

Belize offers a unique blend of advantages for U.S. businesses looking to outsource. As the only Central American country where English is the official language, it provides cultural compatibility, strong communication, and a customer-first mindset. At The Office Gurus, our Belize call center acts as a true extension of your business, delivering reliable performance across sales, support, and back-office operations.

Bilingual Talent with U.S. Cultural Alignment

English as Official Language

Belize is the only country in Central America where English is the official language. Over 60% of the population speaks English, with a strong base of Spanish speakers as well, ideal for bilingual campaigns.


Workforce Readiness

Training programs like BTEC prepare candidates in customer service, IT, and business process operations, ensuring job-readiness from day one.

Cultural Affinity

With historical British ties and a strong tourism economy, Belizean agents understand and reflect U.S. customer expectations.

  • Cost-Efficient,
  • Business-Friendly
  • Environment

Strategic Location

Belize’s position next to Mexico and Guatemala, and in the Central Standard Time (CST) zone year-round, allows seamless collaboration with U.S. teams.

Stable Growth Economy

In 2023, Belize's GDP grew by 4.5%, driven by services like BPO, trade, and tourism.



Service-Oriented Mindset

A hospitality-driven economy fosters natural service skills that transfer easily to call center roles.

Ease of Doing Business

Belize offers low regulatory barriers and supports foreign investment, with bilingual capabilities across government and business sectors.

Certified, High-Performance Call Center Facilities

Real Results for Real Business Impact

Average QA Score Across Clients
0 %
 CSAT score in 2024 for
a U.S.-based
eCommerce brand

0 %
 total cost savings for a client after transitioning from another BPO provider
0 %
reduction in CPA for a fintech partner through smarter sales execution
0 %

Scalable Call Center & BPO Services from Belize

Our Belize team supports every phase of the customer journey from first contact to post-sale retention. With flexible engagement models and bilingual capabilities, we deliver outcomes that matter.

Our Core Capabilities Include:


  • Inbound & outbound customer service
  • Lead generation, appointment setting & sales support
  • Order processing, account management & billing


    Tier 1 & 2 technical support
  • Back-office processing, data entry & QA
  • Retention strategies & loyalty program management

Technology That Drives Results

We integrate with leading CRMs, automation tools, and omnichannel platforms to ensure performance visibility and campaign scalability.

Meet Our Gurus

Dominic Leide

President

Karla Machón

VP of Nearshore Operations 


Jaimie Bell

VP of Client Solutions

Matt McGeorge

VP of Client Experience & Growth 

Eduardo Parker

Workforce Management Director

Stephanie Walsh

Sr Director of Customer Services

Fabiola Marroquín

Director of Training and Development

Denice Marenco

Director of Business Intelligence

Start Your Nearshore Journey with The Office Gurus Belize

Whether you’re launching a new campaign or looking to improve your current outsourcing strategy, The Office Gurus offers the experience, scale, and cultural fit to help you grow. Our Belize team delivers consistent results with the flexibility and service excellence your brand demands.

Behind every success, there’s a partnership driving results. Let’s build yours.