Jamaica is famed as the birthplace of reggae music and is a world-renowned tourist destination with its beautiful beaches and laid back culture. However, it’s the outsource call center industry that is the hidden gem for many. Jamaica has the largest English speaking population outside of North America in the Western Hemisphere and boasts a strong infrastructure and well-educated workforce.
A short flight and shared U.S. time zones make it convenient to work with. Outsourcing to Jamaica can boost your ROI and enhance your customer experience. If customer loyalty and consumer satisfaction are important, Jamaica should be one of the top countries to consider for call center outsourcing.