El Salvador’s Effort to Improve English Starts to Have Real Impact

One of the most pervasive and challenging issues across the Nearshore region is establishing English language training programs that actually do work – and actually produce well-trained professionals. One country that has been working on this in a sincere way for over ten years in El Salvador – in large part because of the commitments several major contact center players have made.

Office Equipment Distributor

Office Equipment Distributor – B2B Telesales Program Client Profile: US catalog and e-retailer The Challenge: Our customer was interested in developing an outbound telesales program that would facilitate their efforts to grow sales, increase average order size, capture additional market share, and update their customer database. This needed to be accomplished in a manner that…