Division of Superior Group of Companies
Division of Superior Group of Companies
Our expertise gives us a unique perspective on what it takes to thrive. We’ve acquired profound industry knowledge that fuels growth.
Our expertise gives us a unique perspective on what it takes to thrive. We’ve acquired profound industry knowledge that fuels growth.
Passion in Every Connection
Our expertise gives us a unique perspective on what it takes to thrive. We’ve acquired profound industry knowledge that fuels growth.
Although the terms ‘contact center’ and ‘call center’ seem synonymous, there are some key differences between the two. A contact center is a hub for managing customer communications and customer service across multiple channels, including phone, email, live chat and social media. Customer-facing teams use a contact center software as
Outsourcing Your Customer Service – The Office Gurus & SUBTA Outsourcing your customer service can be a game changer for subscription businesses. Customer service can be a drain on staff and a missed opportunity for the business. Outsourcing it can alleviate the headache of managing your customer service directly and
Your internet is down. After being on hold for 20 minutes waiting for someone to answer the phone, you spend another 45 minutes going back and forth with the agent to resolve the problem. Just as you are about to end the call the agent asks, “Do you want to
Your company’s success is often determined by how well you provide customer service. Have you ever had such a negative customer service experience with a brand that it stopped you from shopping with them again? If so, you’re not alone. A whopping 96% of consumers say customer service is important when deciding
The Office Gurus adds Mitch Korb as Vice President of Human Resources SEMINOLE, FLA (January 14, 2021) — The Office Gurus®, a division of Superior Group of Companies, Inc. (NASDAQ: SGC), announces Mitch Korb has joined the company as Vice President of Human Resources. Mitch will report to Dominic Leide,
SEMINOLE, FLA (October 5, 2021) — The Office Gurus®, a division of Superior Group of Companies, Inc. (NASDAQ: SGC), has been named the #1 Best Place to Work in the call center industry in El Salvador for the second consecutive year by Employers for Youth and #3 across all industries.
SEMINOLE, FLA (May 24, 2021) — The Office Gurus®, a division of Superior Group of Companies, Inc. (NASDAQ: SGC), has been named the Best Business Outsourcing Provider on Lawyer International’s – Legal 100 – 2021 – Awards list. Lawyer International selects 100 leading professional firms, individuals, and support organizations, globally,
March 10, 2021 Karla Machón Named a Finalist in the “Mujer Emblematica” (Emblematic Women) AwardsWe are pleased to announce that Karla Machón, Vice President of Nearshore Operations, was named a finalist in the “Mujer Emblematica” (Emblematic Women) awards, Business Leader category, given by Connecta B2B. This is the fourth year for
The Office Gurus returns to pre-pandemic growth. To see the growth, Click Here
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