Division of Superior Group of Companies
Division of Superior Group of Companies
Our expertise gives us a unique perspective on what it takes to thrive. We’ve acquired profound industry knowledge that fuels growth.
Our expertise gives us a unique perspective on what it takes to thrive. We’ve acquired profound industry knowledge that fuels growth.
Passion in Every Connection
Our expertise gives us a unique perspective on what it takes to thrive. We’ve acquired profound industry knowledge that fuels growth.
SEMINOLE, FL. – (Dec. 9th, 2015) – On December 9th, Dominic Leide, President of The Office Gurus®, was featured as a guest panelist on Connect First’s webinar on building a mature and stable contact center in 2016. The webinar included some of the most influential contact center leaders discussing the
SEMINOLE, FL. – (Oct. 27th, 2015) – Jaimie Walter was a guest panelist on the Customer Experience Roundtable, which is part of the 2015 Webinar Series sponsored by ConnectFirst and CH Consulting Group. The webinar included other Contact Center Industry experts along with ConnectFirst® staff round-tabling on what has and
Introduction Even smart, customer-centric companies make customer service mistakes. These mistakes are due to many reasons – improper training, poor habits, or simply bad decisions – however, everything can be remedied with some focused effort.Below are seven customer service mistakes we see companies make and how you can fix or
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