Division of Superior Group of Companies
Division of Superior Group of Companies
Our expertise gives us a unique perspective on what it takes to thrive. We’ve acquired profound industry knowledge that fuels growth.
Our expertise gives us a unique perspective on what it takes to thrive. We’ve acquired profound industry knowledge that fuels growth.
Passion in Every Connection
Our expertise gives us a unique perspective on what it takes to thrive. We’ve acquired profound industry knowledge that fuels growth.
SEMINOLE, FL. – (Oct. 27th, 2015) – Jaimie Walter was a guest panelist on the Customer Experience Roundtable, which is part of the 2015 Webinar Series sponsored by ConnectFirst and CH Consulting Group. The webinar included other Contact Center Industry experts along with ConnectFirst® staff round-tabling on what has and
Introduction Even smart, customer-centric companies make customer service mistakes. These mistakes are due to many reasons – improper training, poor habits, or simply bad decisions – however, everything can be remedied with some focused effort.Below are seven customer service mistakes we see companies make and how you can fix or
Our experts look at some of the most common errors companies make when offshoring By: Jamie Liddell Sending work offshore can be a valuable tool for firms looking to enjoy the benefits of labor arbitrage, increased geographical penetration and strengthening ties with national governments. It can also be a nightmare.
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