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Category Archives: White Paper

Top 10 Mistakes Made When Offshoring

Our experts look at some of the most common errors companies make when offshoring

By: Jamie Liddell

Sending work offshore can be a valuable tool for firms looking to enjoy the benefits of labor arbitrage, increased geographica...

Focus On Quality In Education Call Center Programs

With today’s changing economy, furthering your education is more important now than ever before. People’s focus on improving and increasing their knowledge in the job market has driven the need for educational opportunities. Thi...

El Salvador: Efforts To Improve English Have Real Impact

One of the most pervasive and challenging issues across the Nearshore region is establishing English language training programs that actually do work – and actually produce well-trained professionals. One country that has been working o...