Division of Superior Group of Companies
Division of Superior Group of Companies
Delivering responsive communication and exceptional customer care for every home service brand.
In the home services industry, every call matters, it could be a new booking, a loyal customer with a service question, or a lead that turns into long-term business. When customers reach out, they expect quick responses, professional communication, and trustworthy service.
At The Office Gurus (TOG), we help home service companies streamline operations, capture more leads, and strengthen customer relationships through scalable call center outsourcing. Our trained agents act as an extension of your business, managing calls, scheduling appointments, and following up on inquiries with precision and care, all while keeping your brand’s reputation front and center.
Home service businesses face fluctuating call volumes, missed leads, and the pressure to provide fast, professional service. TOG helps solve these challenges by offering trained agents, flexible staffing, and technology-driven call handling that ensures no lead is lost, appointments are booked efficiently, and every customer interaction reflects your brand’s quality.
Operations in 5 Countries
Managing inbound and outbound communication in the home services industry requires speed, empathy, and accuracy. TOG provides specialized support designed to keep your business running smoothly and your customers satisfied.
By partnering with TOG, your home service business gains a reliable extension of your team, improving service quality while reducing costs.
TOG’s home services call center teams can manage a wide range of customer touchpoints and back-office functions, including
Whether you handle installations, repairs, or maintenance, TOG provides experienced call center Gurus who understand the pace and professionalism your business requires.
At TOG, we believe every connection is an opportunity to build trust and loyalty. Our home service partners choose us because we deliver more than call handling, we deliver business results.
Outsourcing lets your team focus on fieldwork while we handle customer calls, lead qualification, and scheduling, helping you save time and improve service quality.
Yes. We integrate with most major CRM and scheduling systems to ensure real-time updates and smooth workflow coordination.
Absolutely. We manage inbound customer service calls, outbound follow-ups, appointment scheduling, and lead nurturing campaigns.
Our Gurus are trained in your brand voice, service terminology, and customer communication best practices to deliver accurate, empathetic service every time.
Yes. Our flexible staffing model allows you to increase or reduce support resources as needed, without sacrificing quality or performance.
Home service businesses rely on TOG as a partner who understands the industry’s fast-paced, customer-focused environment. With experienced agents, scalable solutions, and a people-first approach, we help you capture more leads, improve customer satisfaction, and grow your business, while acting as a seamless extension of your team.
TOG empowers home service brands to exceed customer expectations through responsive communication, advanced technology, and people-first service. From managing calls and capturing leads to scheduling and follow-ups, we’re committed to your business success.