GET TO KNOW FLORIDA
Our Seminole, FL call center is a vast departure from the traditional Florida “shops” that many seasoned call center professionals are used to encountering in the sunshine state. We strategically located our 250+ seat call center inside our parent company’s corporate headquarters.
By doing so, we provide our strategic partners with an agent profile that is proud to be part of a 99+ year old stable corporate environment. Within the call center, we provide our strategic partners with an extended office that is branded with their logos, secure, and in many cases specific to only their program. In addition, our employees receive corporate benefits and compensation packages that separate us from the competition and help promote agent retention and employee satisfaction.
THE PEOPLE
- Vibrant, educated and dedicated employees
- Two University of South Florida college campuses in the area
- Bi-lingual Population
LOCATION
- Less than 30 minutes from Tampa International Airport
- Metropolitan area includes Tampa, St Petersburg and Clearwater all of which surround Seminole
- Known for its watersports, parks, and proximity to popular tourist attractions
INFRASTRUCTURE
- Capacity: 250+ Seats
- Fully Redundant Infrastructure
- Contact center located in corporate headquarters
- 2 cafeterias and food trucks catering a variety of cuisines
- On-premise outdoor dining area
- Dedicated training and conference rooms
- 24/7 CCTV monitoring
- Badge access
- White noise on operating floors