Division of Superior Group of Companies
Division of Superior Group of Companies
Discover the latest news from our company and learn how we’re continually raising the bar.
Our clients rely on The Office Gurus to deliver measurable improvements in customer experience, sales performance, operational efficiency, and compliance. Explore how our nearshore and offshore teams, technology-enabled solutions, and data-driven Guru approach help companies across industries achieve scalable, repeatable success.
Recognizing the differences between a contact center and a call center can be challenging. The main difference between a call center and contact center is based on the method of communication handled by the operation. Historically, a call center is an operation that focuses on handling inbound and outbound calls,
SEMINOLE, Fla. – (September 25, 2018) – The Office Gurus®, a division of Superior Group of Companies, Inc.® (NASDAQ:SGC) and global provider of custom call and contact center support, responded to its extensive success in Belize by adding a second location in the country. The new location will more than
Seminole, Florida – May 29, 2018 — The Office Gurus® a global provider of call center outsourcing solutions with call centers in the USA, El Salvador, and Belize, has been recognized for the second year in a row as a 2018 Call Center Week Excellence Awards Finalist in the Outsourcing
ALPHARETTA, Ga. (May 3, 2018) – At nearly 100 years old, a $267 million publicly traded company is rebranding itself to better reflect its diverse offerings. Superior Uniform Group, Inc. (NASDAQ: SGC) shareholders voted to approve changing its name to Superior Group of Companies to better embody its position as a parent
Companies globally are turning to outsourcing as a solution for their business processing. There are clear advantages to choosing a trusted outsource company to manage business processes that can get expensive in-house. Today, some of the largest fortune 500 companies are outsourcing their business processes for the purposes of cost
One of the most important aspects for a company is their customer service. A business is entirely reliant on the satisfaction of its customers. Therefore, when considering your call center, it’s important to ensure your strategy is sustainable and managed properly. It likely makes sense to consider an outsourced partner
Selling over the phone is incredibly difficult. Generally, it involves catching someone who wasn’t planning on buying something at a time when they had no intention to talk to anyone. Not only can it be very uncomfortable, it is just very hard. However, for some industries, outbound telemarketing is a
Outsourcing certain business processes is an extremely valuable tool in modern industry. Companies tend to divert valuable resources to attempting to build internal call centers, and handing off individual processes to more capable or experienced call center support services to focus on their core competencies. QUALITY CUSTOMER SERVICE The most
Seminole, Florida, February 19, 2018: The Office Gurus, a global provider of call center solutions with offices in the USA, El Salvador, and Belize, is pleased to announce the promotion of two key team members. Jaimie Walter was promoted to Vice President of Operations, and Karla Machon has been promoted
Partner with us to drive growth. Start your journey with our AI Call Center Solutions today and revolutionize your customer experience.