Division of Superior Group of Companies
Division of Superior Group of Companies
Our Florida-based call center is a strategic choice for U.S. companies seeking the advantages of onshore outsourcing without compromising on cost-effectiveness or quality. From inbound sales and tech support to back-office processing, Florida offers the skilled workforce, business environment, and infrastructure needed to meet and exceed enterprise-level KPIs.
Florida’s multicultural population fosters empathy and adaptability in customer interactions.
Deep connections with Latin America and Europe strengthen international business relations.
170+ colleges and universities produce a steady flow of qualified graduates for both client-facing and technical roles.
Strong background in customer service, technical support, and business process operations.
Fast travel times to major U.S. markets and easy accessibility for in-person collaboration.
Multiple direct flights to national and international destinations.
4th largest state economy in the U.S., valued at $1.647 trillion (2024), ranked by CNBC as
a top state for business for three consecutive years.
Florida’s 22 million residents, 270,000 in St. Petersburg alone, create a rich labor market.
Beaches, arts, and vibrant communities attract and retain top talent.
Culturally Aligned
Deep connections with Latin
America and Europe strengthen
international business relations.
Robust Talent Pipeline
170+ colleges and universities produce
a steady flow of qualified graduates for
both client-facing and technical roles
Educated & Experienced
Strong background in customer
service, technical support, and
business process operations.
Fast travel times to major U.S. markets and easy accessibility for in-person collaboration.
Multiple direct flights to national and international destinations.
4th largest state economy in the U.S., valued at $1.647 trillion (2024), ranked by CNBC as a top state for business for three consecutive years.
Florida’s 22 million residents, 270,000 in St. Petersburg alone, create a rich labor market.
Beaches, arts, and vibrant communities attract and retain top talent.
Our Dominican Republic call center consistently outperforms benchmarks across industries. Recent client results include:
Our Florida-based team provides scalable outsourcing for the entire customer lifecycle, from first contact to retention.
Our Florida-based team provides scalable outsourcing for the entire customer lifecycle, from first contact to retention.
Choosing TOG means choosing more than just a BPO company—it means gaining a true partner in success. We align with your culture, values, and goals to provide excellent customer service while achieving measurable outcomes. Whether you need an appropriate BPO service provider for customer service operations quickly or long-term outsourcing services that support growth, TOG is here to deliver.
We integrate industry-leading CRMs, omnichannel contact platforms, and QA automation to deliver transparency, measurable performance, and fast ramp-up times.
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