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Our expertise gives us a unique perspective on what it takes to thrive. We’ve acquired profound industry knowledge that fuels growth.

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Insights/Resources

Our expertise gives us a unique perspective on what it takes to thrive. We’ve acquired profound industry knowledge that fuels growth.

Passion in Every Connection

Insights/Resources

Our expertise gives us a unique perspective on what it takes to thrive. We’ve acquired profound industry knowledge that fuels growth.

Latest posts

Jul 27, 2017

July 26, Las Vegas, Nevada 2017 — The Office Gurus®, a global provider of call center outsourcing solutions with locations in the USA, El Salvador, and Belize, was named runner-up for the prestigious Call Center Week Excellence Award for the Outsourcing Provider of the Year category.  The Outsourcing Provider of the Year

May 16, 2017

The Office Gurus® 200 Central Avenue, Suite 2000St. Petersburg, FL 33701www.TheOfficeGurus.com Seminole, Florida-May 10, 2017 — The Office Gurus® a global provider of call center outsourcing solutions with call centers in the USA, El Salvador, and Belize, has been recognized as a 2017 Call Center Week Excellence Awards Finalist in the Outsource

Feb 20, 2017

Choosing the location for your call center outsourcing partnership should be of the utmost importance.  The way people communicate via telephone greatly differs from continent to continent, even if both parties are speaking the same language. This is one reason why it is extremely important to choose a location in

Jan 13, 2017

The lifeblood of every call center is the frontline supervision. They are the straw that stirs the drink, the mechanic that makes sure the squeaky wheel gets the grease, the offensive coordinator, etc.! This is the group responsible for driving performance, developing the skills of sales and customer service representatives,

Nov 28, 2016

When selling over the phone many telemarketers focus solely on the products and services they have been tasked to pitch. They take a deep breath and then rush through the cost, perceived quality and added efficiencies they offer as quickly as possible, trying to fit everything in before they get

Aug 7, 2016

The Office Gurus ® double staff in 2016, expect continued growth. Contact: Mary O’HaraSuperior Uniform Group®(727) 727-397-9611 ext. [email protected] SEMINOLE, Fla. (July 19, 2016) – Responding to the continued demand for reliable and results– driven contact center service solutions, global call center provider – The Office Gurus® (TOG) – has

Jul 19, 2016

Contact: Dominic Leide, PresidentThe Office Gurus®(727) [email protected] SEMINOLE, Fla., July 15th, 2016 — The Office Gurus®, a global provider of call and contact center solutions, announced that it has opened a new, state-of-the-art 40,000 – plus square foot building in El Salvador. The custom-built call center will provide 1200 workstations and

Dec 14, 2015

SEMINOLE, FL. – (Dec. 9th, 2015) – On December 9th, Dominic Leide, President of The Office Gurus®, was featured as a guest panelist on Connect First’s webinar on building a mature and stable contact center in 2016. The webinar included some of the most influential contact center leaders discussing the

Oct 29, 2015

SEMINOLE, FL. – (Oct. 27th, 2015) – Jaimie Walter was a guest panelist on the Customer Experience Roundtable, which is part of the 2015 Webinar Series sponsored by ConnectFirst and CH Consulting Group. The webinar included other Contact Center Industry experts along with ConnectFirst® staff round-tabling on what has and

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