Parent company publicly
GLOBAL DELIVERY CENTERS
USA, El Salvador
Portuguese, and French
“TOG provides custom contact center and back office support services as an extension of our customers’ organizations. We implement solutions for our customers’ from the smallest to the largest in order to accelerate their growth.”
“We will be recognized as the contact center and BPO provider of choice by delivering an experience and level of service our customers will not find elsewhere.”
The Office Gurus operates call and contact centers in El Salvador, Belize, and the USA. TOG has endeavored to become an extension of our client’s culture, mission and values in both our nearshore and Florida call centers. We are obsessed with being the very best employer in each region that we operate. We attract the best talent because we offer a culture that is conducive to both personal and professional growth.
Our results, client longevity, ability to tackle complex programs and compete head to head with some of the larger and more highly recognized call centers, all speak for themselves. The Office Gurus has grown through organic client growth and winning/retaining new clients’ business.
Our organic growth is a testament to our performance and the expert team that we have put together. Our ability to attract new business is driven by the success stories that we’ve created over the years.
We hope that we have the opportunity to create another success story with you!
“I wanted to tell you all just how proud I am of all of you! You all are by far the best team I have trained. Your numbers look awesome! Thank you all for all that you do!”
Senior Manager Credit & Debt, Direct Energy
“My experience has been wonderful with The Office Guru’s. I had what I thought was a short timeline and we somehow made it work with agents up and running quickly. They really are experts in the field and are focused on building a long term partnerships. I vetted over 15 different companies in my search to outsource am glad I chose to partner with TOG!”
Customer Service Manager NewAir Appliances
“We’ve been nothing but surprised and delighted since we selected The Office Gurus (TOG) as one of our BPO providers almost two years ago now. TOG has outperformed all other providers we’ve used in the past and has helped us achieve over 90% customer satisfaction based on a post-call IVR survey asking the customer “how satisfied are you with the representative who handled your call today?” “
VP, Operations Elevate.com
“You truly have a world-class operation in El Salvador. I was blown away by the infrastructure, facility and most of all, the people. I look forward to doing more business with TOG!”