200 Central Avenue, Suite 2000, St. Petersburg, FL 33701
1-888-847-7422

TEXT

CALL CENTER TEXTING Solutions

Texting is a quick and flexible communication channel your customers already use.

Our technology allows our agents to correspond with your customers via text directly from their computer. By utilizing a computer to text they have access to our Knowledge Base which stores relevant communication information so your customers receive support in a timely manner.

  • Alleviate frustration
  • Enable self-service
  • Create a spectacular customer experience by leveraging our messaging solutions
 

An expanding number of people use text messaging as their first and preferred form of communication. Make it easy for them to interact with your brand.

Call Center Texting Solutions

Ready to start your call center program?

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1-888-847-7422

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The Office Gurus and Atom Tickets are now partners in beautiful San Ignacio, Belize! What a great looking group and wearing Atom proudly! A huge thanks to Nick Jiwa and Michael Replogle with CustomerServ® for guiding us down the right path and finding the TOG team. Happy to be partnering with the leadership team at TOG including Dominic Leide, Jaimie Bell, and Karla Machón de González.

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Michael WindlerHead of Customer and Venue Support, Atom Tickets

I wanted to share my experience visiting the center in San Salvador and facilitating the new hire class.  The visit was thoroughly enjoyable personally and professionally.  Everyone within TOG that I interacted with was professional, competent, friendly, accommodating, and genuinely excited about the opportunity to expand their support for Crius.  To date, all indications are that we’ve selected the right partner to help us grow the business and provide the high degree of customer experience that we expect.

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Anthony PovioVice President, Customer Care Crius Energy
After recently passing the one year mark in our relationship with TOG, I can confidently say we no longer view them as a vendor but as a true partner. Their desire to grow our business through delivering the best possible customer experience has created a strong relationship built on trust and knowing they take great pride in being part of the ARS family.  They have proven to be strong performers but even better people.
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Jonathan PettusSr. Director, Digital Experience / ARS American Residential Services LLC