- Alleviate frustration
- Enable self-service
- Create a spectacular customer experience by leveraging our messaging solutions
CALL CENTER TEXTING Solutions
Texting is a quick and flexible communication channel your customers already use.
Our technology allows our agents to correspond with your customers via text directly from their computer. By utilizing a computer to text they have access to our Knowledge Base which stores relevant communication information so your customers receive support in a timely manner.
An expanding number of people use text messaging as their first and preferred form of communication. Make it easy for them to interact with your brand.
Ready to start your call center program?
“My experience has been wonderful with The Office Gurus. I had what I thought was a short timeline and we somehow made it work with agents up and running quickly. They really are experts in the field and are focused on building long term partnerships. I vetted over 15 different companies in my search to outsource and am glad I chose to partner with TOG!”