CALL CENTER TEXTING Solutions
Texting is a quick and flexible communication channel your customers already use.
Our technology allows our agents to correspond with your customers via text directly from their computer. By utilizing a computer to text they have access to our Knowledge Base which stores relevant communication information so your customers receive support in a timely manner.
- Alleviate frustration
- Enable self-service
- Create a spectacular customer experience by leveraging our messaging solutions
An expanding number of people use text messaging as their first and preferred form of communication. Make it easy for them to interact with your brand.
Ready to start your call center program?
My experience has been wonderful with The Office Gurus. I had what I thought was a short timeline and we somehow made it work with agents up and running quickly. They really are experts in the field and are focused on building long term partnerships. I vetted over 15 different companies in my search to outsource and am glad I chose to partner with TOG
The Office Gurus and Atom Tickets are now partners in beautiful San Ignacio, Belize! What a great looking group and wearing Atom proudly! A huge thanks to Nick Jiwa and Michael Replogle with CustomerServ® for guiding us down the right path and finding the TOG team. Happy to be partnering with the leadership team at TOG including Dominic Leide, Jaimie Bell, and Karla Machón de González.
I wanted to share my experience visiting the center in San Salvador and facilitating the new hire class. The visit was thoroughly enjoyable personally and professionally. Everyone within TOG that I interacted with was professional, competent, friendly, accommodating, and genuinely excited about the opportunity to expand their support for Crius. To date, all indications are that we’ve selected the right partner to help us grow the business and provide the high degree of customer experience that we expect.