OWNERSHIP
Superior Group of Companies, Inc. – Publicly traded (NASDAQ – SGC)
GLOBAL DELIVERY CENTERS
USA, El Salvador, Jamaica & Belize
CORPORATE HEADQUARTERS
Seminole, FL
MULTI-LINGUAL
English, Spanish, Portuguese, and French
MISSION
“TOG provides custom contact center and back office support services as an extension of our customers’ organizations. We implement solutions for our customers’ from the smallest to the largest in order to accelerate their growth.”
VISION
We will be recognized as the contact center and BPO provider of choice by delivering an experience and level of service our customers will not find elsewhere.
OUR STORY
The Office Gurus operates call and contact centers in El Salvador, Belize, Jamaica, and the USA. TOG has endeavored to become an extension of our client’s culture, mission and values in both our nearshore and Florida call centers. We are obsessed with being the very best employer in each region that we operate. We attract the best talent because we offer a culture that is conducive to both personal and professional growth.
Our results, client longevity, ability to tackle complex programs and compete head to head with some of the larger and more highly recognized call centers, all speak for themselves. The Office Gurus has grown through organic client growth and winning/retaining new clients’ business.
Our organic growth is a testament to our performance and the expert team that we have put together. Our ability to attract new business is driven by the success stories that we’ve created over the years.
We hope that we have the opportunity to create another success story with you!
My experience has been wonderful with The Office Gurus. I had what I thought was a short timeline and we somehow made it work with agents up and running quickly. They really are experts in the field and are focused on building long term partnerships. I vetted over 15 different companies in my search to outsource and am glad I chose to partner with TOG
The Office Gurus and Atom Tickets are now partners in beautiful San Ignacio, Belize! What a great looking group and wearing Atom proudly! A huge thanks to Nick Jiwa and Michael Replogle with CustomerServ® for guiding us down the right path and finding the TOG team. Happy to be partnering with the leadership team at TOG including Dominic Leide, Jaimie Bell, and Karla Machón de González.
I wanted to share my experience visiting the center in San Salvador and facilitating the new hire class. The visit was thoroughly enjoyable personally and professionally. Everyone within TOG that I interacted with was professional, competent, friendly, accommodating, and genuinely excited about the opportunity to expand their support for Crius. To date, all indications are that we’ve selected the right partner to help us grow the business and provide the high degree of customer experience that we expect.
