Superior Group of Companies, Inc. – Publicly traded (NASDAQ – SGC)



USA, El Salvador, Jamaica & Belize



Seminole, FL



English, Spanish, Portuguese, and French

Call Center Agent


“TOG provides custom contact center and back office support services as an extension of our customers’ organizations. We implement solutions for our customers’ from the smallest to the largest in order to accelerate their growth.”


We will be recognized as the contact center and BPO provider of choice by delivering an experience and level of service our customers will not find elsewhere.

Call Center Supervisors


The Office Gurus operates call and contact centers in El Salvador, Belize, Jamaica, Dominican Republic and the USA. TOG has endeavored to become an extension of our client’s culture, mission and values in both our nearshore and Florida call centers. We are obsessed with being the very best employer in each region that we operate. We attract the best talent because we offer a culture that is conducive to both personal and professional growth.

Our results, client longevity, ability to tackle complex programs and compete head to head with some of the larger and more highly recognized call centers, all speak for themselves. The Office Gurus has grown through organic client growth and winning/retaining new clients’ business.

Our organic growth is a testament to our performance and the expert team that we have put together. Our ability to attract new business is driven by the success stories that we’ve created over the years.

We hope that we have the opportunity to create another success story with you!

The Office Gurus Call Center Solutions Story
2005 Launched Captive center...
2006 Grew to 40 agents...
2008 Grew to 85 agents...
2009 Moved into 22,000 SQ FT building...
2011 Opened our Seminole center...
2012 Opened in San Ignacio, BZ...
2015 Broke ground in EI Salvador...
2016 Moved into our new 1,200 seat...
2018 launched our Belmopan...
2019 Opened our Kingston, Jamaica call center...
2020 Launched Work from Home Support...

The Office Gurus and Atom Tickets are now partners in beautiful San Ignacio, Belize! What a great looking group and wearing Atom proudly! A huge thanks to Nick Jiwa and Michael Replogle with CustomerServ® for guiding us down the right path and finding the TOG team. Happy to be partnering with the leadership team at TOG including Dominic Leide, Jaimie Bell, and Karla Machón de González.

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Michael WindlerHead of Customer and Venue Support, Atom Tickets

My experience has been wonderful with The Office Gurus. I had what I thought was a short timeline and we somehow made it work with agents up and running quickly. They really are experts in the field and are focused on building long term partnerships. I vetted over 15 different companies in my search to outsource and am glad I chose to partner with TOG

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Vicky AllardCustomer Service Manager NewAir Appliances
After recently passing the one year mark in our relationship with TOG, I can confidently say we no longer view them as a vendor but as a true partner. Their desire to grow our business through delivering the best possible customer experience has created a strong relationship built on trust and knowing they take great pride in being part of the ARS family.  They have proven to be strong performers but even better people.
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Jonathan PettusSr. Director, Digital Experience / ARS American Residential Services LLC