10055 Seminole Blvd, Seminole, FL 33772
1-888-847-7422

REAL TIME CALL GUIDANCE

REAL TIME CALL GUIDANCE

A tool to offer the best service, promotions, packages, etc., with a couple of clicks. The web application helps agents to find a solution according to the service provided by the account, providing them with information in a fast and timely manner and to properly identify the steps to follow in each specific call. Useful for retention processes. .

REAL TIME CALL GUIDANCE
REAL TIME CALL GUIDANCE

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1-888-847-7422

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The Office Gurus and Atom Tickets are now partners in beautiful San Ignacio, Belize! What a great looking group and wearing Atom proudly! A huge thanks to Nick Jiwa and Michael Replogle with CustomerServ® for guiding us down the right path and finding the TOG team. Happy to be partnering with the leadership team at TOG including Dominic Leide, Jaimie Bell, and Karla Machón de González.

Atom Testimonial Logo
Michael WindlerHead of Customer and Venue Support, Atom Tickets

My experience has been wonderful with The Office Gurus. I had what I thought was a short timeline and we somehow made it work with agents up and running quickly. They really are experts in the field and are focused on building long term partnerships. I vetted over 15 different companies in my search to outsource and am glad I chose to partner with TOG

Newair Testimonial Logo
Vicky AllardCustomer Service Manager NewAir Appliances

I wanted to share my experience visiting the center in San Salvador and facilitating the new hire class.  The visit was thoroughly enjoyable personally and professionally.  Everyone within TOG that I interacted with was professional, competent, friendly, accommodating, and genuinely excited about the opportunity to expand their support for Crius.  To date, all indications are that we’ve selected the right partner to help us grow the business and provide the high degree of customer experience that we expect.

Crius Energy Trust Testimonial Logo
Anthony PovioVice President, Customer Care Crius Energy