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Daily Archives: Oct 29, 2015

3 Common Customer Service Mistakes
Even smart, customer-centric companies make customer service mistakes. These mistakes are due to many reasons – improper training, poor habits, or simply bad decisions – however, everything can be remedied...

SEMINOLE, FL. – (Oct. 27th, 2015) – Jaimie Walter was a guest panelist on the Customer Experience Roundtable, which is part of the 2015 Webinar Series sponsored by ConnectFirst and CH Consulting Group. The webinar included othe...