Although the terms ‘contact center’ and ‘call center’ seem synonymous, there are some key differences between the two.
A contact center is a hub for managing customer communications and customer service acros...
Daily Archives: Oct 29, 2019
Although the terms ‘contact center’ and ‘call center’ seem synonymous, there are some key differences between the two.
A contact center is a hub for managing customer communications and customer service acros...