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Daily Archives: Aug 17, 2020

Work At Home Call Center Agent
Nearshore contact centers with work-at-home capabilities are more reliable than ever, giving brands the opportunity to protect their business continuity strategies well into the future. 

While work-at-home has been an option for y...

Contact center agent working at home
Contact center outsourcing clients want guaranteed business continuity and security that is out of reach for BPO providers that are either pure-play brick-and-mortar or work-at-home providers. The only real solution is a strategic ble...