Division of Superior Group of CompaniesCall Center Solutions - The Office Gurus

200 Central Avenue, Suite 2000, St. Petersburg, FL 33701


March 10, 2021

Karla Machón Named a Finalist in the “Mujer Emblematica” (Emblematic Women) Awards
We are pleased to announce that Karla Machón, Vice President of Nearshore Operations, was named a finalist in the “Mujer Emblematica” (Emblematic Women) awards, Business Leader category, given by Connecta B2B. This is the fourth year for this event, which rewards outstanding women in different fields that contribute to the well-being and vitalization of the Salvadoran economy. Karla took part in the ceremony and participated on a panel addressing the pandemic’s impact on business (the video can be seen here https://www.youtube.com/watch?v=t9n6dWjxx-I, with Karla appearing at 6:40 and 17:40).

Since joining The Office Gurus in 2009, Karla helped grow nearshore locations from 89 agents to more than 2,300 in El Salvador and Belize. With her experience in the management of highly regulated accounts, she carried out the certification and auditing processes of PCI, SOC 2, HIPPA, SOX, and SMETA. Her commitment to society and her passion for actively participating in pro-community initiatives have made her a key part of the TOGether Social Responsibility program. Since 2017, Karla has focused on maintaining the differentiating culture of the company through its core values and increasing the presence of the brand at a regional level.

Please join us in congratulating Karla on this recognition.

ABOUT The Office Gurus

The Office Gurus® has risen to become one of the leading global BPO companies. Businesses in all industries find that in-house call centers and customer service teams can be expensive and time consuming to manage. We offer custom solutions through our call center outsourcing services and customer service outsourcing technology. One of our priorities is to make the process as seamless as possible by implementing superior customer support outsourcing solutions that will keep your business operations streamlined and your customers happy.