This U.S. expansion supports client activity to include B2B and B2C customer service, sales and lead qualification for multiple industries, including industrial supply, education, healthcare and energy.
“By locating our U.S. call center operation within our company headquarters, we are able to provide clients who may not have outsourced before with a very comfortable, agile environment,” said Dominic Leide, president of The Office Gurus. “Our headquarter-based Client Solutions Team can literally step onto the service floor to assess program effectiveness and make solution enhancements in real time.”
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Other considerations for the Seminole, FL expansion included the availability of skilled workers in Pinellas County. With a tradition of hospitality industry-positions, a pool of well-trained, solution-oriented service professionals is readily available.
The Office Gurus is currently hiring for customer service positions in the Seminole, FL location. Job seekers should go online to www.theofficegurus.com/careers for information.
Services provided by The Office Gurus include customer care, technical support, B2B and B2C telemarketing, credit and collections, and traditional business process outsourcing functions.
ABOUT The Office Gurus
The Office Gurus® has risen to become one of the leading global BPO companies. Businesses in all industries find that in-house call centers and customer service teams can be expensive and time consuming to manage. We offer custom solutions through our call center outsourcing services and customer service outsourcing technology. One of our priorities is to make the process as seamless as possible by implementing superior customer support outsourcing solutions that will keep your business operations streamlined and your customers happy.
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