SEMINOLE, FL. – (Oct. 27th, 2015) – Jaimie Walter was a guest panelist on the Customer Experience Roundtable, which is part of the 2015 Webinar Series sponsored by ConnectFirst and CH Consulting Group. The webinar included other Contact Center Industry experts along with ConnectFirst® staff round-tabling on what has and has not worked in their contact centers for delivering an outstanding customer experience.
Jaimie Walter, The Office Gurus® Client Solutions Director, is an expert in implementing call center strategies that deliver results and a world class customer experience in an outsourcing partnership. She has more than 15 years of call center operations and account management experience working with customers in a vast array of industries supporting both inbound and outbound solutions.
You can view the entire webinar on ConnectFirst’s® YouTube® channel here.
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