Division of Superior Group of CompaniesCall Center Solutions - The Office Gurus

200 Central Avenue, Suite 2000, St. Petersburg, FL 33701


Seminole, Florida, February 19, 2018: The Office Gurus, a global provider of call center solutions with offices in the USA, El Salvador, and Belize, is pleased to announce the promotion of two key team members. Jaimie Walter was promoted to Vice President of Operations, and Karla Machon has been promoted to Vice President of Nearshore Compliance. “Both Jaimie and Karla have played a significant role in the growth and success of our business, and their efforts have brought substantial value to our terrific client base,” said Dominic Leide, President. “Our team is very excited about the track record of success that both Jaimie and Karla are bringing with them to their new roles.”

Jaimie Walter joined the company in 2012, and has more than 20 years of call center operations and account management experience. This is Jaimie’s third promotion since joining the company. In her new role Jaimie will be responsible for ensuring that The Office Gurus delivers on its promise to be ultra-responsive, capitalize on every opportunity to facilitate our client’s growth, and to provide recommendations as to how The Office Gurus can improve the overall service it is delivering to its clients’ customers.

Karla Machon joined The Office Gurus in 2009 following more than 10 years of operation’s management. Karla Machon has played a pivotal role in The Office Gurus’ expansion in Central America, including the construction of our state of the art 1,200 seat center in El Salvador, and the company’s two call center locations in Belize.

As Vice President of Nearshore Compliance along with her continuing role as General Manager, her primary focus will be to ensure that we maintain our Customer 1st culture in both El Salvador and Belize as we continue to grow our business. Being the keeper of our culture will require that we continue to live by the TOG Values, increase our overall brand presence as it pertains to recruiting, stay ahead of compliance and continue to enhance our social responsibility efforts.

The Office Gurus’ experienced management team provides clients with a true extended office. The company tailors all solutions to deliver a world-class customer experience to each strategic partner.

Anyone interested in learning about The Office Gurus’ solutions can find out more by visiting The Office Gurus website or by calling (888) 847-7422.


About Superior Uniform Group®

Superior Uniform Group® (NASDAQ: SGC), established in 1920, is a provider of a wide range of award-winning products and services. It provides customized support for each of its divisions through its shared services model.

The Office Gurus® is a global provider of custom call and contact center support. As a true strategic partner, The Office Gurus implements customized solutions for its customers in order to accelerate their growth and improve their customers’ service experiences.

Superior’s commitment to service, technology, quality and value-added benefits, as well as its financial strength and resources, provides unparalleled support for its customers’ diverse needs while embracing a “Customer 1st, Every Time!” philosophy and culture in all of its business segments.

ABOUT The Office Gurus

The Office Gurus® has risen to become one of the leading global BPO companies. Businesses in all industries find that in-house call centers and customer service teams can be expensive and time consuming to manage. We offer custom solutions through our call center outsourcing services and customer service outsourcing technology. One of our priorities is to make the process as seamless as possible by implementing superior customer support outsourcing solutions that will keep your business operations streamlined and your customers happy.