Seminole, Florida – May 14, 2019 – The Office Gurus® a global provider of call center outsourcing solutions with call centers in the USA, El Salvador, and Belize, has announced Jamaica as a new location for their nearshore outsourcing operations.
“Our track record of double digit growth year over year makes finding additional capacity a priority,” said Dominic Leide, The Office Gurus® President, regarding the reason for expansion. “Jamaica will enable us to increase our current capacity while making room for future expansion.”
The Office Gurus® Caribbean expansion is a clear sign of the company’s commitment to providing the best overall partnership experience to their customers. Not only does Jamaica boast the third largest English speaking country in the Western Hemisphere, which aligns with The Office Gurus® strategy of providing fluent English speakers with a strong affinity to USA culture, but it also offers similar time zones and convenient travel options for their USA customer base.
“We are extremely excited to begin operations in Jamaica. Jamaica has been in our expansion plans for several years due to its expertise in the call center industry, well educated workforce and the tremendous hospitality and customer service that the country is known for,” said The Office Gurus® President, Dominic Leide. “Existing and potential clients alike are already asking when they can add agents in Jamaica. Their enthusiasm further proves that this location is the perfect choice for our fifth call center location.”
About Superior Group of Companies, Inc. (SGC):
Superior Group of Companies™, formerly Superior Uniform Group, established in 1920, is a combination of companies that help customers unlock the power of their brands by creating extraordinary brand experiences for employees and customers. It provides customized support for each of its divisions through its shared services model.
The Office Gurus® is a global provider of custom call and contact center support. As a true strategic partner, The Office Gurus implements customized solutions for its customers in order to accelerate their growth and improve their customers’ service experiences.